{"id":7203,"date":"2024-02-12T12:27:06","date_gmt":"2024-02-12T11:27:06","guid":{"rendered":"https:\/\/aiculotte.com\/faqs\/"},"modified":"2026-03-28T19:29:27","modified_gmt":"2026-03-28T18:29:27","slug":"faqs","status":"publish","type":"page","link":"https:\/\/aiculotte.com\/en\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"<div class=\"slider-wrapper relative\" id=\"slider-2055971182\" >\n    <div class=\"slider slider-nav-circle slider-nav-large slider-nav-light slider-style-normal\"\n        data-flickity-options='{\n            \"cellAlign\": \"center\",\n            \"imagesLoaded\": true,\n            \"lazyLoad\": 1,\n            \"freeScroll\": false,\n            \"wrapAround\": true,\n            \"autoPlay\": 6000,\n            \"pauseAutoPlayOnHover\" : true,\n            \"prevNextButtons\": true,\n            \"contain\" : true,\n            \"adaptiveHeight\" : true,\n            \"dragThreshold\" : 10,\n            \"percentPosition\": true,\n            \"pageDots\": true,\n            \"rightToLeft\": false,\n            \"draggable\": true,\n            \"selectedAttraction\": 0.1,\n            \"parallax\" : 0,\n            \"friction\": 0.6        }'\n        >\n        \n\n  <div class=\"banner has-hover\" id=\"banner-782270409\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-2001800668\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h3><strong>FAQ&#8217;s ai!culotte<\/strong><\/h3>\n<p>Clear your doubts with our FAQs! Find quick answers about sizes, materials, and more. We are always here to make your Aiculotte.com experience even easier and more exciting.<\/p>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-2001800668 {\n  width: 74%;\n}\n#text-box-2001800668 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-782270409 {\n  padding-top: 404px;\n}\n#banner-782270409 .bg.bg-loaded {\n  background-image: url(https:\/\/aiculotte.com\/wp-content\/uploads\/2023\/06\/Culotteparaseleccion-53.jpg);\n}\n#banner-782270409 .overlay {\n  background-color: rgba(0, 0, 0, 0.343);\n}\n<\/style>\n  <\/div>\n\n\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n\t<\/div>\n\n\n\t<section class=\"section\" id=\"section_1149433610\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1126548124\">\n\n\t<div id=\"col-984305455\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-3438279292\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3438279292-label\" class=\"accordion-title plain\" href=\"#accordion-item-how_can_i_wash_my_lingerie?\" aria-expanded=\"false\" aria-controls=\"accordion-3438279292-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>HOW CAN I WASH MY LINGERIE?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3438279292-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3438279292-label\" >\n\t\t\t\n<p>Whether it&#8217;s ai!culotte lingerie or not, I always recommend washing it by hand. Yes, I know, I know!<\/p>\n<p>Which seems impractical, but it is the best way to take care of intimate clothing and makes them last longer over time.<\/p>\n<p>If you are one of those who hate hand washing (like me), my advice is to always use cold water.<\/p>\n<p>Wash with similar colors, always be careful when putting a new garment in the washing machine (which sometimes gives off traces of dyeing) and use a short program with mild detergent and cold.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-85590297\" class=\"accordion-item\">\n\t\t<a id=\"accordion-85590297-label\" class=\"accordion-title plain\" href=\"#accordion-item-can&#039;t_find_my_size_in_the_size_section._can_you_do_something_custom?\" aria-expanded=\"false\" aria-controls=\"accordion-85590297-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>CAN&#039;T FIND MY SIZE IN THE SIZE SECTION. CAN YOU DO SOMETHING CUSTOM?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-85590297-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-85590297-label\" >\n\t\t\t\n<p>If you can&#8217;t find your size, you can always write to me and we can try to make it to your needs.<\/p>\n<p>Keep in mind that made-to-measure garments have extra work and therefore the price will be different. It also has no refund.<\/p>\n<p>But don&#8217;t hesitate to ask me or suggest any changes, I&#8217;ll be happy to help you.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4266709988\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4266709988-label\" class=\"accordion-title plain\" href=\"#accordion-item-can_i_order_the_bra_in_one_size_and_the_panty_in_another?\" aria-expanded=\"false\" aria-controls=\"accordion-4266709988-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I order the Bra in one size and the Panty in another?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4266709988-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4266709988-label\" >\n\t\t\t\n<p>Most of the SETS are made to order, so if you need different sizes, there is no problem, it is only necessary to add a note to the order when making the purchase and I will do it myself with the sizes you need. Do not worry!<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-530053551\" class=\"accordion-item\">\n\t\t<a id=\"accordion-530053551-label\" class=\"accordion-title plain\" href=\"#accordion-item-do_all_panties_have_organic_cotton_inside_(in_the_crotch)?\" aria-expanded=\"false\" aria-controls=\"accordion-530053551-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do all panties have organic cotton inside (in the crotch)?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-530053551-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-530053551-label\" >\n\t\t\t\n<p>Yes, I think it&#8217;s very important to feel fresh and comfortable that&#8217;s why I use 100% GOTS certified ORGANIC COTTON for the inside of panties and culottes.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-919114141\" class=\"accordion-item\">\n\t\t<a id=\"accordion-919114141-label\" class=\"accordion-title plain\" href=\"#accordion-item-i_would_like_to_make_a_gift._do_you_gift_wrap_orders?\" aria-expanded=\"false\" aria-controls=\"accordion-919114141-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>I would like to make a gift. Do you gift wrap orders?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-919114141-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-919114141-label\" >\n\t\t\t\n<p>All of our orders are wrapped in tissue paper and satin ribbon. Because even if it&#8217;s a purchase for ourselves, it&#8217;s always a joy to receive a gift!!<\/p>\n<p>If you need to add a special note, just let me know and I&#8217;ll be happy to do it!<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2826077096\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2826077096-label\" class=\"accordion-title plain\" href=\"#accordion-item-do_you_ship_worldwide?\" aria-expanded=\"false\" aria-controls=\"accordion-2826077096-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do you ship worldwide?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2826077096-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2826077096-label\" >\n\t\t\t\n<p>Yes, I will send your order wherever you need, always keep in mind that depending on where you are on the planet, it will take more or less time to reach its destination. The shipping price may also vary.<\/p>\n<p>All our orders leave from Barcelona, Spain.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2611604758\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2611604758-label\" class=\"accordion-title plain\" href=\"#accordion-item-can_i_pay_by_card_or_bank_transfer?\" aria-expanded=\"false\" aria-controls=\"accordion-2611604758-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I pay by card or bank transfer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2611604758-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2611604758-label\" >\n\t\t\t\n<p>Yes, by using PayPal, you are guaranteed to be on a secure platform, and by associating your card, you can pay with peace of mind. If you prefer to make a transfer you just have to write me aiculotte@gmail.com and I will pass on the details.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1149433610 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(245, 245, 245);\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_1731705013\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(235, 235, 235);border-width:1px 0px 0px 0px;\">\n\t<\/div>\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-855727128\">\n\n\t<div id=\"col-251524921\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2 class=\"uppercase\">Still have questions?<\/h2>\n<p>If you still have questions, we&#8217;re here to help! If you do not find the answer you were looking for in our FAQs, please contact us through the form and we will be happy to answer any questions you may have. Your satisfaction is our priority at Aiculotte.com.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1914331848\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-416810240\" class=\"gap-element clearfix hide-for-small\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-416810240 {\n  padding-top: 80px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/aiculotte.com\/en\/contact\/\" target=\"_self\" class=\"button primary is-outline is-larger\"  >\n    <span>Contact<\/span>\n  <\/a>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1731705013 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  min-height: 300px;\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-7203","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Faqs - ai!culotte<\/title>\n<meta name=\"description\" content=\"The FAQs are a help for you. 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