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If you have any questions or suggestions you can write to me through the contact form or send me an e-mail to hola@aiculotte.com and I will be happy to answer you.
lencería hecha a mano en Barcelona

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    Frequent questions

    Whether it’s ai!culotte lingerie or not, I always recommend washing it by hand. Yes, I know, I know! That seems impractical, but it is the best way to take care of intimate clothes and makes them last longer in time.

    If you are someone who hates hand washing (like me), my advice is always to use COLD water.

    If you can’t find your size, you can always write to me and we can try to do it to your needs.

    Keep in mind that custom garments have an extra job and therefore the price will be different. It also has no return.

    But do not hesitate to ask me or suggest any change, I will be happy to help you.

    Most of the SETS are made to order, so if you need different sizes, there is no problem, you have only to clarify it in a message at check out and I will do it with the sizes you need. Do not worry! Sí, creo que es muy importante sentirte fresca y cómoda por eso uso ALGODÓN ORGÁNICO 100% con certificado GOTS para los interiores de braguitas y culottes.

    Sí, creo que es muy importante sentirte fresca y cómoda por eso uso ALGODÓN ORGÁNICO 100% con certificado GOTS para los interiores de braguitas y culottes.

    Most of the SETS are made to order, so if you need different sizes, there is no problem, just tell me in a message when making the purchase and I will make it for you with the sizes you need. Don’t worry! Yes, I think it’s very important to feel fresh and comfortable, that’s why I use 100% GOTS-certified ORGANIC COTTON for the insides of panties and culottes.

    All our orders are wrapped in tissue paper and satin ribbon. Because even if it is a purchase for ourselves, it is always a joy to receive a gift!!! If you need to add a special note, you just have to tell me and I will do it with pleasure!

    Yes, I will send your order wherever you need it, always keep in mind that depending on where you are on the planet, it will take more or less time to reach your destination. Depending on the country, sometimes you will have to pay custom taxes. All our orders leave from Barcelona Spain, and you can track them with a code number. You will get the information via email.

    Yes, by using Stripe platform and PayPal, it guarantee that you are on a secure platform, and by linking your card, you can pay with peace of mind. If you prefer to make a transfer, you just have to write to me hello@aiculotte.com and I’ll give you the details.